We borrow a bit from each of those worlds—but we’re not exactly any of them.

Like an agency, we lead projects, build cross-functional teams, and bring in specialists when needed. Like a freelancer, we’re flexible, collaborative, and often embedded with your team. And like a management consultant, we dig deep, ask hard questions, and help bring clarity to complex problems.

But what sets us apart is what happens after the strategy. We don’t just hand over a plan—we help get the homework done. Our preference is to pair consulting with action: change projects, process improvements, digital rollouts, and real outcomes. We’ll absolutely deliver a clear, strategic report if that’s what’s needed—but we go into every project expecting to help make something better, not just name what’s wrong.

At the core of every project is a role we’ve built ourselves: the Solutionist. It’s part account manager, part project lead, part generalist problem-solver. Our team’s job is to coordinate, guide, and adapt alongside you—and to pull in the right specialists when needed. We’re systems-minded, people-first, and built to manage complexity with calm, structure, and flexibility.

We’re not the right fit for every project—but we’re very good at helping organizations figure that out. And when we are the right fit, we bring the structure, empathy, and clarity to help move your ideas from “we should really do this” to “it’s done—and it works.”

We work with organizations of all sizes—but the best fit isn’t always about headcount or industry. It’s about where the leadership is and what the organization is navigating.

We’re often brought in at pivotal moments:

• When a company is preparing for succession or leadership transition, and needs to reduce reliance on key individuals

• When ownership wants to increase the long-term value of the business by formalizing systems and strategy

• When rapid growth has led to messy workflows, patchwork tools, and burnout—and things need to be right-sized again

• When a company is making a strategic shift: entering new markets, merging teams, launching a new offer, or undergoing any big change

In small and mid-sized organizations, we help clarify priorities, build roadmaps, and support the actual work of change. In larger organizations, we often lead or support major digital or operational projects—coordinating internal and external teams to get things over the finish line.

We’ve worked with:

• Professional services (law, HR, consulting)

• Manufacturing and trades

• Tourism and hospitality

• Public sector and municipal government

• Nonprofits and community orgs

• Education and training providers

• Startups and founder-led businesses

If your organization is growing, shifting, or getting ready for what’s next—we’re built to help you get there.

Absolutely. That’s one of the things we do best.

Whether it’s internal staff, your existing developer, a marketing firm, or a software vendor—we’re good at playing nice in a shared sandbox. We can lead, support, translate, or troubleshoot—whatever the role calls for. And we’re often the bridge between strategy, tech, and execution.

That’s often the best time to bring us in.

You don’t need to know the solution—you just need to know something isn’t working or needs to change. We’ll help clarify the problem, prioritize what matters most, and build a roadmap that fits your goals, budget, and capacity. It’s totally normal to start with uncertainty. That’s what we’re here for.

We bring structure without adding unnecessary overhead. Our team has experience in both traditional project management and Agile (Scrum), but we usually apply a hybrid approach—one that’s adaptable and collaborative, while still grounded in clear planning, documentation, and check-in points.

Most projects benefit from a simple truth: people need to know what’s going on. We make that easy. We provide a shared client portal for self-serve updates, plan weekly check-ins, and share progress reports so you’re never left wondering where things stand. We’ll adapt our process to match your internal team’s workflows and tools—but no matter the format, you’ll always know what’s happening, what’s next, and what we need from you.

You can absolutely start small—and many of our best client relationships did. That might look like a short discovery engagement, a focused audit, or solving one specific workflow challenge. We’re happy to jump in where it makes sense and scale from there.

What matters to us is that the work leads to something meaningful. Even in smaller engagements, we bring structure, clear deliverables, and a roadmap forward.

And if we’re not the right fit for a lightweight fix, we’ll tell you—and often recommend someone who is.

We plan for change—because change is part of the process. If priorities shift mid-project, we’re ready to pause, reassess, and adjust the scope to keep things aligned with your goals. Whether it’s a small pivot or a major course correction, we’ll guide the re-scoping process so there’s no confusion or lost momentum.

For clients who know they’re heading into a dynamic or evolving project, we also offer something more flexible: our Business Improvement Partners service. It’s a monthly retainer that gives you access to strategic advising, change management, and hands-on execution support—without needing to renegotiate every time something shifts. You stay in control, steering the priorities each month, while we keep things moving with structure, dashboards, reporting, and the capacity to respond in real-time.

This model works especially well for organizations with continuous improvement goals, or complex initiatives with many moving parts. It’s not something we push broadly, but it’s been a great fit when trust is established and agility is key. If that sounds intriguing, let’s talk.

Yes, and we often do. Many of our projects span across departments—like aligning marketing with operations, or pairing digital adoption with internal training. Because we bring a generalist lens, we’re good at connecting dots between systems, people, and strategy. We’ll help you prioritize what matters most and sequence the work in a way that feels manageable.

Absolutely.

While we’re proudly based in Atlantic Canada, we work with clients (and have team members) across the country—and occasionally beyond.

Our team is virtual and experienced with remote collaboration. Whether you’re around the corner or across the continent, we’ll meet you where you are (and yes, we still show up in person when it counts).

It usually starts with a conversation. We offer a free discovery call to learn more about your organization, your goals, and what’s getting in the way. From there, we’ll recommend the right next step—whether that’s a scoped project, a smaller assessment, or even a referral to someone else if we’re not the best fit.

There’s no pressure, no complicated intake process, and no obligation. Just a real conversation to see if we can help.

We’ve seen many organizations successfully access funding or subsidies to support modernization, training, or technology adoption projects. While the specific programs vary by region and industry, there are a few general strategies we recommend:

• Stay connected to your local economic development organizations—these relationships matter. The best funding programs are often unadvertised, but trusted contacts within those agencies will reach out when they know your priorities and plans.

• Check in with industry associations (locally, nationally, or internationally). Many publish funding directories or can connect you to people who’ve navigated similar programs. This also applies to organizations supporting women-led, Indigenous-led, youth-led, or rural businesses.

• Training-related funding is often overlooked. Many of our projects involve skill development, so identifying and separating the training components can open doors to professional development or upskilling support.

• Use caution with grant writing services. A good funding partner can be incredibly helpful—but there are also services that overpromise and underdeliver. We’re happy to refer you to reputable professionals we’ve seen do excellent work.

We’re not funding experts, but we’re happy to share what we’ve seen work, help scope projects to align with available programs, or provide the documentation you need to apply.